Merchant Solutions International, Inc. was an independent reseller of payment processing services and after serving you for 25 years, we have been acquired by our processor, Worldpay.
For support with your merchant account please contact Worldpay support directly at 888-208-7231 or visit https://www.worldpay.com/en-us/support.
If Merchant Solutions was your payment gateway reseller please email info@merchantsolution.com if you need to close your gateway account. Closing your merchant account will not automatically close your payment gateway account.
Our previous contact number 800-485-2630 is no longer associated with Merchant Solutions or Worldpay.
Additional support numbers can be found here.
Processors / Merchant Account Providers
Worldpay (formerly NPC / Retriever / Vantiv) (merchant ID starts with 52, 85-196)
• General Support: 888-208-7231
• POS/Software Support: 877-479-6634
• PCI: 877-479-6649
Fiserv (formerly First Data) (merchant ID starts with 49 or 53)
• General Support: 800-542-1894
• POS/Software Support: 800-876-0026
• PCI: 877-201-3617
MCPS / Merchant Foundry / Instore / Paysafe (merchant ID starts with 54)
• 800-327-0093
Newtek (merchant ID starts with 498894)
• 800-277-6980
Gateway / Virtual Terminal / Mobile App / Shopping Cart
eProcessing Network
• 888-571-3678
• support@eprocessingnetwork.com
PayTrace
• 888-806-6545
• support@paytrace.com
Authorize.net
• 877-477-3938
Transax
• 412-235-7235 x1
USAePay
• 866-872-3729
Gift Cards
Merchant Solutions / Factor 4 / SparkBase
• 484-471-3963
• support@factor4gift.com
First Data
• 800-366-1841
Terminals
Dejavoo
• Technical Support: 877-358-6797
• Jasper Wireless: 877-358-6797 ext 106
Phone: 888-208-7231 Email: info@merchantsolution.com